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    Order Issues

    How To Track An Active Order

    Use the Orders tab to see vendor assignment, pickup, dispatch movement, and delivery confirmation.

    1

    Open Orders from the customer app and select the active order.

    2

    Check the current stage: processing, vendor assigned, ready for pickup, picked up, en route, or delivered.

    3

    Use the Track button when a dispatch agent is assigned to view delivery progress.

    4

    Keep your delivery code private until the rider reaches you.

    For safety, FasFil support will never ask you to share your login password or payment PIN.

    trackingdelivery codeactive order
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